In this second half of my dissertation progress, I have carried out both quantitative and qualitative research to obtain the necessary primary data for my thesis. Then, I analysed the data to obtain the results that are compared with my literature review. Finally, I obtained the conclusion to my study which is as such:
"From the information collected in quantitative and
qualitative studies, a conclusion can be drawn that while the benefits of
mediation in resolving disputes is commonly accepted and acknowledged, numerous
extrinsic and intrinsic encumbrances, such as the trust of the parties and the
common contractual terms used, form a barrier for the widespread implementation
of mediation in the Malaysian construction industry. If these hindrances can be
successfully overcome, more parties will be willing to adopt mediation as an
ADR."
I would like to thank our module lecturer, Dr Myzatul Aishah Kamarazaly and my supervisor, Sr Loo Seong King for their quality advice and guidance given to me throughout the 9 months of research. It was certainly a challenging but rewarding experience.
Regards,
Pang Khai Shuen
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